Remote Collaboration.
Real Outcomes.
I help remote teams perform at their best—because great results come from great systems and great people.
Hi, I’m Jillette.
I lead agile teams that deliver.
I thrive in remote-first environments, where structured collaboration, trust-building, and clear communication are essential. I specialize in facilitating virtual Agile ceremonies, resolving blockers in real time, and managing workflows that keep teams aligned and accountable.My approach blends agile coaching with delivery discipline—ensuring contributors feel supported and empowered while driving measurable outcomes. I coach with a style that’s strategic, empowering, and collaborative—helping teams connect the dots between delivery and business value while creating space for ownership, growth, and self-organization.I’ve led enterprise initiatives across regulated industries, optimized delivery pipelines, and coached cross-functional teams to exceed performance targets. Whether navigating asynchronous work or managing stakeholder expectations across time zones, I bring clarity, consistency, and a bias toward action. I champion agile principles and foster cultures of transparency, continuous improvement, and team-led momentum—helping organizations deliver results that matter.
What I Bring to the Table
Agile Program Leadership
– Directed multiple Agile teams in parallel, orchestrating sprint execution through effective facilitation, impediment resolution, and transparent reporting of velocity and burn-down metrics to senior stakeholders.
Delivery System Design & Optimization
– Building scalable workflows, resolving blockers, and aligning execution with business risk and compliance.
Cross-Functional Collaboration
– Bridging software, infrastructure, and business units to deliver integrated solutions.
Compliance-Focused Execution
– Leading SOX, SDLC, and vulnerability remediation efforts with precision and transparency.
Remote Team Coaching & Culture Building
– Facilitating virtual scrum ceremonies and fostering trust-based team dynamics.
Stakeholder Engagement & Risk Alignment
– Managing expectations across time zones and aligning delivery with strategic priorities.
Certifications
CSM: Certified Scrum Master
ICP-ACC: Agile Coach Certification
SSM: SAFe 6 Scrum Master Certified
Featured Work
Agile Initiative Lead ( Wells Fargo)
Led enterprise initiatives across compliance, delivery, and infrastructure
Increased team execution by 20%; led SOX remediation and SDLC governance
IT Project Lead (Honeywell)
Engineered delivery systems and defect tracking for SAP rollout
Led & accelerated SAP deployment
Lead Business Analyst (US Airways)
Validated requirements and authored test scripts for system integrations
Delivered SOX-compliant Oracle projects; reduced deployment errors
Technical Project Manager (Bank of America)
Managed server build database and coordinated nationwide installations
Zero downtime during nationwide server upgrades
Project Training Lead (Toyota Motor Sales)
Directed sales training aligned with brand goals and executive timelines
Boosted dealer performance through strategic training delivery
TESTIMONIALS
1. "Gillette managed our Scrums for our MicroServices and Application Development. Our team was 100% Remote and she managed to provide that additional teamwork boost to all of our Scrum ceremonies. We finished under-budget and ahead of schedule with Gillette's due diligence and follow-through, and our team ended up being very cohesive, and we all trusted each other to get the job done.I can't speak any more highly of Gillette. Great Leadership!!!!!!!!"
~Joel W., Principal Engineer
2. "Gillette was my first scrum master at Wells Fargo, and I wish she was my current one. During my time working with Gillette, she was always diligent in her scrum master duties and committed to ensuring the success and well-being of the team. She also made work fun, which is an immensely underrated talent. Her interpersonal skills and glowing personality can raise morale and bring people closer together."*
~Jackson L., Senior Software Engineer
3. "I had a few excellent Scrum Masters at Wells Fargo but Gillette was by far the best. She brought much-needed energy that interrupted the monotony of your typical 9-5 job. Through her transparency about who she was as a person and the nuggets of wisdom she provided during daily standup, she was able to effectively keep team morale high, which is such an underrated and valuable skill for a Scrum Master.Outside of the fun that the team had in talking with Gillette daily, when needed, she advocated for her team with senior leadership and helped protect our sprints. This, in turn, protected our sprint velocity and productivity. Like a mother cub protecting her young, Gillette would shield the team from unnecessary ambiguity on projects, allowing us to continue to deliver high-quality work consistently.Working with Gillette was and still is a blessing to me as I've brought her energy to other roles myself. If the opportunity to work with Gillette presented itself again, I would jump at the opportunity!"
~Sosa E., Full Stack Developer
4. "I had the pleasure of working with Gillette from 2000 to 2004 in the Product Education department of Toyota Motor Sales USA. We were primarily responsible for sales training for the 1,200 Toyota dealers in the U.S.
This was a period of significant transition in automotive retailing, with expanding access to web resources inside retail stores, first introduction of handheld devices (Palm Pilot, Blackberry) to the sales force, and our initial efforts at interactive online owners manuals for customers.Gillette led a number of technology projects for us as project lead: she planned & documented development processes, interfaced with our corporate IT department and with external service providers, led change-management activities throughout the wholesale chain, and followed up on technical issues with the field.Gillette's biggest win was the successful creating and implementation of a dynamic digital owner's manual for the 2004 Prius hybrid vehicle. As a product with strong appeal to tech-savvy buyers, we wanted to provide Prius owners with a more useful manual than the usual 500+ page paper document. Gillette led the development of a dynamic owners manual called "iGuide" that was delivered on CD-ROM and via the web.The "iGuide" project earned broad recognition within the auto industry as one of the first interactive programs delivered directly to auto buyers, and was eventually extended to additional high-volume models over coming years."
~Paul W., Senior Manager